Terms of Use

If you visit or shop at Complete Party Supplies, you accept these Terms of Use and also our Privacy & Security Policy, both of which govern your use of Complete Party Supplies and our website. Any dispute over any issue is subject to our Terms of Use and our Privacy & Security Policy.

Complete Party Supplies reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Complete Party Supplies sells products for purchase by adults, not by children. You must be 18 years or older to use the Complete Party Supplies website, become a customer, subscribe to our mailing list, and/or become a registered user.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

When you visit this website or send emails to Complete Party Supplies, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site; you agree that all information provided to you electronically satisfies any legal requirement that such communications be in writing.

All content and software included on this site, and its compilation, is the property of Complete Party Supplies or its content suppliers, and protected by United States copyright laws. Complete Party Supplies and completepartysupplies.com are trademarks of Complete Party Supplies. Our trademarks may not be used in connection with any product or service that is not sold by Complete Party Supplies, in any manner that is likely to cause confusion to customers, or in any manner that disparages or discredits Complete Party Supplies.

We make every effort to be as accurate as possible in our description and image of each product, however, we do not warrant that product descriptions or other content of this site is accurate, complete, current or error-free.

In certain circumstances, actual product size and color may vary from that presented on our website, due to manufacturing conditions and variations in monitor and browser calibration and color reproduction. Although we will never intentionally misrepresent our products, we cannot guarantee that what you see on your monitor accurately portrays the actual product.

If a product offered by Complete Party Supplies is not as described and therefore unsuitable for your requirements, your sole remedy is to return it in unused condition. For further information on how to return an item, please visit our Help Page.

We pride ourselves on offering our customers great value for money, and wherever possible aim to set the Retail Price (RP) lower than the Manufacturer Suggested Retail Price (MSRP). The RP (displayed under each product in blue), represents the full retail price charged by Complete Party Supplies for the product. For Complete Party Package products, the RP for the package includes a further discount from the total of the RPs of the individual items contained within the package (5% extra discount for Essentials Packages; 10% extra discount for Ultimate Packages).

Despite our best efforts, a small number of the items on our website may be mispriced. If an item's correct RP is higher than our stated RP, we will contact you for instructions before shipping.

Complete Party Supplies is required by law to charge state and local state tax for orders shipped to states where we conduct business, these being California (8.5% Sales Tax) and Florida (6% Sales Tax). For online and phone orders with a shipping destination of either CA or FL, sales tax will be calculated in the final stage of the Checkout, prior to entering your payment details.

All items purchased from Complete Party Supplies are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

Visitors to this site may post comments and other content; send recommendations and other communications; and submit suggestions, ideas, questions and other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". Visitors may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content.

Complete Party Supplies reserves the right (but not the obligation) to monitor, remove or edit such content, but does not regularly review posted content. Complete Party Supplies takes no responsibility and assumes no liability for any content posted by any third party.

If you post content or submit material, you grant Complete Party Supplies a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content in any media. You grant Complete Party Supplies the right to use the name that you submit in connection with such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, does not violate this policy and will not cause injury to any person or entity, and that you will indemnify Complete Party Supplies for all claims resulting from content you supply.

Complete Party Supplies reserves the right (but not the obligation) to monitor, remove or edit such content, but does not regularly review posted content. Complete Party Supplies takes no responsibility and assumes no liability for any content posted by any third party.

Parties other than Complete Party Supplies may advertise on this website, have links to their websites, or provide services to users of this website. Complete Party Supplies is not responsible for examining or evaluating, and we do not warrant the offerings of any of the third party businesses or individuals, or the content of their websites, accessed via Complete Party Supplies and this website. Complete Party Supplies does not assume any responsibility or liability for the actions, products or services of any third parties, or the content of their websites. You should carefully review their privacy statements and other conditions of use.

Complete Party Supplies makes no warranties as to the operation of this site or the information, content, materials, products and services included on or otherwise made available to you through this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Complete Party Supplies disclaims all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Complete Party Supplies does not warrant that this site, our servers, or email sent from Complete Party Supplies are free of viruses or other harmful components. Complete Party Supplies will not be liable for any damages of any kind arising from the use of this site or any information, content, materials, products or services made available to you through this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Complete Party Supplies reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.

As our business changes, so too do our Terms of Use and Privacy & Security Policy.

We will never materially change our policies and practices for the purpose of making them less protective of previously collected customer information, without the consent of affected customers; however you should check our website frequently to inform yourself of any changes. Unless stated otherwise, our current Privacy & Security Policy applies to all information that we have about you and your account, and your use of Complete Party Supplies and our website is governed by our current Terms of Use.